Central Office Services Division

Strengthening Comprehensive Systems for Student Success

The Integrated Services Team partners with districts and campuses to strengthen comprehensive systems that address academic, behavioral, attendance, social-emotional, and specialized program barriers to student success.

The team supports LEAs in designing structured, data-driven systems so students with unique learning needs receive high-quality, compliant services aligned to student needs.

How We Partner

We work alongside district and campus leaders to review current systems, identify implementation gaps, design aligned supports, and build monitoring routines that lead to stronger student outcomes. Our work includes coaching, modeling, calibration, technical assistance, system design, and implementation support across student support programs.

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Our Support Approach


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Explore Our Support

Integrated Services provides baseline support designed to help LEAs understand current conditions, strengthen implementation, and identify next steps for sustained support. These services are designed to result in clear recommendations, aligned action steps, and, when appropriate, contracted support for deeper implementation.

 

Special Education and 504 Systems

Support for compliant, instructionally meaningful systems that improve access, services, and outcomes for students with disabilities.

  • 504 system review and accommodation monitoring
  • Special education compliance monitoring and implementation support
  • IEP evaluation, PLAAFP, goal/objective alignment, and service delivery review
  • Specially designed instruction, UDL practices, co-teach, resource, and instructional setting support
  • ARD/IEP process support, FIE alignment, LRE review, and master schedule design
Emergent Bilingual, Bilingual, ESL, and Migrant Services

Support for districts designing linguistically appropriate instruction, program monitoring routines, and service models for emergent bilingual students.

  • LPAC systems, identification, placement, monitoring, and compliance support
  • TELPAS data analysis, calibration support, and instructional response planning
  • ELDA scheduling and service delivery model support
  • Bilingual/ESL program implementation review and coaching
  • Compliance and PEIMS support connected to multilingual programs
MTSS and Behavior Supports

Support for multi-tiered systems that align academic, behavioral, attendance, and social-emotional needs through clear routines, data cycles, and progress monitoring.

  • MTSS framework review and implementation planning
  • Behavior systems, PBIS, SEL, and classroom management coaching
  • Tier 1 culture routines, Tier 2/Tier 3 intervention design, and fidelity monitoring
  • Discipline, attendance, and climate data review
  • Restorative practices and proactive approaches that reduce removals from instruction
CCMR, CTE, and Postsecondary Readiness

Support for coordinated CCMR systems that align pathways, advising, accountability indicators, program implementation, and student access.

  • Annual review of CTE and CCMR performance indicators tied to accountability
  • Career pathway, endorsement, dual credit, IBC, and workforce alignment support
  • CTE compliance documentation and implementation fidelity review
  • CCMR data analysis, tracking routines, and improvement planning
  • Support for campuses at risk of losing CCMR points
Gifted and Talented and Advanced Academics

Support for identification, access, and program systems that ensure advanced learners are served through aligned, consistent, and defensible practices.

  • GT identification and access evaluation
  • Program review and service model recommendations
  • Advanced academics access review connected to CCMR and course pathways
  • Support for systems that monitor participation and student outcomes
Counseling, Attendance, and Student Support Alignment

Support for the alignment of student support services within a comprehensive system that helps campuses remove barriers and monitor progress.

  • Counseling service alignment and role clarity
  • Attendance barrier review and support planning
  • Student support team routines and documentation structures
  • Monitoring systems that connect services, interventions, and outcomes
Master Schedule Planning, Design, and Review

Support for master schedules that protect access, align services, and ensure students receive the right level of support without limiting opportunity.

  • Master schedule design and review
  • Schedule of services and accommodation alignment
  • CTE, CCMR, EB, GT, special education, and intervention access review
  • Recommendations that align staffing, student needs, and instructional priorities

Meet Our Experts

View Team Members
Expert Name

Dr. Matthew Pariseau

  • Title: Director
  • Department: Integrated Services

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Expert Name

Shermetra Imo

  • Title: Regional Coordinator
  • Specialization: Research-based instructional strategies, English Language, science, instructional delivery, designing curriculum and instruction to meet students’ learning needs, and support for administrators as instructional leaders.

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Expert Name

Aimee Zepeda

  • Title: Regional Coach
  • Specialization: Content Support—Elementary RLA and SLA

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Expert Name

Dixie Latiolais

  • Title: Regional Coordinator
  • Specialization: Designing compliant, outcomes-focused elementary special education systems that strengthen specially designed instruction, co-teaching, resource, classroom-based instruction, and related service models to improve implementation and student growth.

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Expert Name

Dawn Lewis

  • Title: Regional Coordinator
  • Specialization: Strengthening secondary special education systems through accessible service design, co-teaching and resource models, compliant IEP implementation, transition planning, 18+ programming, master schedule alignment, and outcomes-focused supports that prepare students with disabilities for success beyond high school.

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Expert Name

Genesis Castillo

  • Title: Regional Coordinator
  • Specialization: Advancing College, Career, and Military Readiness systems through CCMR data analysis, advising structures, CTE pathway alignment, industry-based certification tracking, dual credit access, and accountability-focused supports that prepare students for postsecondary success.

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Expert Name

Brittany Paul

  • Title: Regional Coordinator
  • Specialization: Expanding college and career readiness opportunities through student advising, family engagement, FAFSA/TASFA support, SAT/ACT/TSIA2 coordination, community partnerships, and data-driven systems that help students successfully transition to postsecondary pathways.

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Expert Name

Syreeta Lazarus

  • Title: Regional Coordinator
  • Specialization: Strengthening emergent bilingual systems through bilingual/ESL program design, LPAC implementation, EB scheduling, language acquisition supports, TELPAS data analysis, and instructionally aligned service models that improve access, compliance, and outcomes for multilingual learners.

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Dr. Matthew Pariseau

Dr. Matthew Pariseau serves as the Department Director of Integrated Services and brings more than 20 years of experience leading districtwide transformation, instructional systems, special education, curriculum and instruction, CCMR, strategic planning, and data-driven improvement. His background includes serving as Chief Innovation Officer, Chief of Innovation and Student Success, Assistant Superintendent of Curriculum and Workforce Development, Director of Special Education Accountability and Related Services, and adjunct professor in educational leadership. Dr. Pariseau has led large cross-functional teams, supported strategic plan implementation, designed school improvement and school choice systems, secured major grant funding, and built systems that strengthen outcomes for students with academic, behavioral, and instructional needs. In Integrated Services, he leads the team’s work to partner with districts and campuses in designing aligned, compliant, and results-focused systems that improve access, implementation, and student outcomes across specialized programs and supports.

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Sonya Herrera

Sonya Herrera brings 13 years of experience at Region 4, supporting the Accountability, Research & Compliance Support Department, the Customer Experience Department and the Academic Performance & Leadership Impact Department and Integrated Services Department. Her role has included providing administrative support to the director and the Regional Coordinators of these departments for various program areas, including State/Federal Programs, Counseling, Migrant Education Program, CTE, School Leadership, G/T, Accountability, Assessment, Bluebonnet Learning, and Registration Services. Sonya Herrera is committed to continuing to provide excellent services to the team members she supports as well as to districts and charters in Region 4.

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Aimee Zepeda

Aimee Zepeda brings a decade of experience in education, specializing in elementary ELAR and SLAR. She has served as a bilingual classroom teacher across multiple grade levels, as well as a district multilingual specialist, reading instructional specialist, and regional coordinator. Through these roles, Aimee has developed deep expertise in both English and Spanish language arts, with a strong focus on bilingual education and emergent bilingual student success.

In her current role at Region 4 ESC, Aimee partners with school districts to improve student outcomes by designing and supporting sustainable systems that drive improved student outcomes for all learners.

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Shermetra Imo

Shermetra Imo brings expertise in research-based instructional strategies, English language arts, science instruction, curriculum design, and instructional coaching. Her background includes campus leadership, professional development facilitation, science curriculum writing, special education consulting, compliance support, and teacher coaching. She has led professional learning for large educator groups, supported Amplify curriculum implementation, analyzed STAAR, TELPAS, MAP, and DIBELS data, and developed instructional scaffolds for emergent bilingual students and students with disabilities. In Integrated Services, Shermetra supports administrators as instructional leaders by helping them strengthen curriculum implementation, coaching systems, and instructional delivery to meet students’ learning needs.

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Dixie Latiolais

Dixie Latiolais brings more than 25 years of experience in public education, with a strong foundation in special education, instructional coaching, and access-centered instructional design. She has served as a teacher, co-teacher, department chair, district instructional coach, district instructional specialist, and special education program supervisor. As part of Region 4 ESC’s Integrated Services team, Dixie supports districts and central office leaders in strengthening systems that improve access, implementation, and outcomes for students with differing instructional needs. Her work is grounded in collaboration, problem-solving, and practical support that helps educators remove barriers and create learning environments where all students can succeed.

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Dawn Lewis

Dawn Lewis brings more than 15 years of experience in education, with a strong background in instructional leadership, special education, alternative education, campus operations, and school culture. She has served as a teacher, department chair, assistant principal, district special education instructional coordinator, and principal, supporting students and educators across secondary, alternative, and district-level settings. Through her work on the Integrated Services team, Dawn partners with districts and central office leaders to strengthen systems that improve access, compliance, and outcomes for students with differing instructional needs. Her work is grounded in student-centered leadership, responsive decision-making, and practical support that helps schools build sustainable systems for student success.

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Genesis Castillo

Genesis Castillo brings extensive experience in College, Career, and Military Readiness, postsecondary advising, districtwide implementation, and campus support. She has served as a college and career readiness advisor, recruitment coordinator, college and career readiness manager, and CCMR division support coordinator, leading initiatives across CTE, Advanced Placement, Dual Credit, International Baccalaureate/Middle Years Programme, UT OnRamps, Texas College Bridge, TSIA 2.0, and college advising programs. Genesis brings her CCMR expertise to Integrated Services by supporting districts and central office leaders in strengthening systems that prepare students for postsecondary success. Her work is grounded in data-informed planning, collaborative implementation, and practical support that helps schools improve readiness outcomes and prepare students for success beyond high school.

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Genesis Castillo

Genesis Castillo brings extensive experience in College, Career, and Military Readiness, postsecondary advising, districtwide implementation, and campus support. She has served as a college and career readiness advisor, recruitment coordinator, college and career readiness manager, and CCMR division support coordinator, leading initiatives across CTE, Advanced Placement, Dual Credit, International Baccalaureate/Middle Years Programme, UT OnRamps, Texas College Bridge, TSIA 2.0, and college advising programs. Genesis brings her CCMR expertise to Integrated Services by supporting districts and central office leaders in strengthening systems that prepare students for postsecondary success. Her work is grounded in data-informed planning, collaborative implementation, and practical support that helps schools improve readiness outcomes and prepare students for success beyond high school.

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Brittany Paul

Brittany Paul brings a strong background in college access, student success, counseling, teaching, and postsecondary readiness. She has served as a classroom teacher, adjunct professor, senior college and career readiness advisor, college and career readiness manager, director of college and career counseling, and GEAR UP Mindset College Ready site coordinator, supporting students and families across elementary, secondary, higher education, and district-level settings. In Integrated Services, Brittany partners with districts and central office leaders to strengthen postsecondary readiness systems at scale. Her work emphasizes college access, financial aid completion, assessment readiness, family engagement, and transition supports that help students navigate clear pathways from high school into college, career, and military opportunities.

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Syreeta Lazarus

Syreeta Lazarus brings nearly 20 years of experience in bilingual, ESL, dual language, and literacy education, with a strong background in instructional leadership, coaching, campus administration, and program development. She has served as a bilingual and ESL teacher, instructional coach, teacher development specialist, curriculum manager, assistant principal, interim principal, magnet coordinator, and director of bilingual and ESL programs. Through the Integrated Services team, Syreeta partners with districts and central office leaders to strengthen systems that support multilingual learners. Her work is grounded in collaborative leadership, data-informed coaching, and practical support that helps educators build strong instructional practices, improve implementation, and advance student outcomes.