Aligned Support for Stronger School Systems

The Central Office Services Division exists to strengthen districts and school systems through aligned, high-impact support.

As an Education Service Center, we believe we have a responsibility to ensure all districts have access to the foundational services they need to operate effectively and serve students well.

Beyond this baseline commitment, we partner with system leaders to improve instruction, develop leadership capacity, and build coherent structures that drive measurable student outcomes.

While our work is rooted at the system level, we also provide targeted, hands-on side-by-side support at the campus level to ensure strategies are implemented effectively and lead to real results for students.


Our Approach

We take a structured, collaborative approach to supporting districts by connecting system-level strategy to campus-level execution.

  • We ensure all districts have access to essential systems and foundational services.
  • We align strategy, leadership, and instruction across the system.
  • We build leadership capacity at both the district and campus levels.
  • We support implementation that accelerates improved instructional practice and student outcomes.

Explore Our Support

Explore how our teams provide coordinated support to districts and campuses, including foundational services, system-level planning, leadership development, targeted school improvement, and integrated services.


Meet the Central Office Leaders

Meet the experienced leaders behind this work. Our team brings deep expertise in district and school improvement, with a track record of turning strategy into measurable outcomes.

View Team Members
Expert Name

Pamela Farinas

  • Title: Chief Officer
  • Department: Central Office Services
  • Years of Experience: XX Years
  • LinkedIn Profile:
Expert Name

Isabel Hovey

  • Title: Director
  • Department: Performance Reporting
  • Years of Experience: XX Years
  • LinkedIn Profile:
Expert Name

Dr. LaQuita Carter

  • Title: Director
  • Department: Academic Performance and Leadership Impact
  • Years of Experience: 28 Years
  • LinkedIn Profile:
Expert Name

Dr. Matthew Pariseau

  • Title: Director
  • Department: Integrated Services
  • Years of Experience: 20 Years
  • LinkedIn Profile:
Expert Name

Dr. Natasha Watson

  • Title: Director
  • Department: RISE and School Improvement
  • Years of Experience: 32 Years
  • LinkedIn Profile: